Delete Your Data

Last updated: 11 September 2026

This page explains how to delete your progress and any account-linked data associated with JoltyHero (the “Game”), published by Astimeless Studio. You can delete your data yourself inside the Game, or ask us to delete it for you.

JoltyHero does not require you to create an account with us. We do not collect your name, email address, or phone number. Your progress is stored on your device and, if you use cloud save, synced through your Google Play Games or Apple Game Center account.

Option 1 — Delete your progress inside the Game (instant)

The fastest way to erase your local progress — coins, unlocks, scores, and settings — is directly in the Game:

Open JoltyHero.
Go to Settings (the gear icon on the main menu).
Tap Delete Progress and confirm.

This permanently removes your saved data on that device. If cloud save is enabled, the deletion also clears the progress stored in your cloud-save slot.

Option 2 — Remove cloud save from your platform account

Cloud saves are held in your own platform account, so you can remove them there at any time:

Android (Google Play Games): open the Play Games app → Settings → Delete Play Games account & data, or manage per-game saved data via Play Games → your profile → Settings → Delete individual game data.
iOS (Game Center): Settings → Game Center → scroll to the game and remove its saved data, or manage iCloud storage under Settings → [your name] → iCloud → Manage Account Storage.

Option 3 — Ask us to delete your data

You can also send us a deletion request and we will handle it for you:

Email contact@joltyhero.com from the address you’d like us to reply to.
Use the subject line “Delete my data”.
Tell us your platform (Android or iOS) and, if known, your Player ID (shown in the Game’s Settings). This helps us locate any cloud-saved data.

Email a deletion request

We confirm and complete verified requests within 30 days. If we need more information to locate your data, we will contact you at the email you used.

What gets deleted and what is kept

Data	On deletion
Local progress (coins, unlocks, scores, settings)	Deleted from your device
Cloud-saved progress (Play Games / Game Center slot)	Deleted when you clear it in-game or via your platform account, or on request
Advertising & analytics identifiers already collected	Deleted or de-identified from our analytics within our retention window; you can also reset your ad ID in your device settings
Purchase records	May be retained where required by law, tax, or accounting rules, and by the app store that processed the purchase

Purchases are processed by Google Play or the Apple App Store. Records they hold are governed by their own policies — deleting your JoltyHero data does not delete records held by Google or Apple.

For full details on what we collect and why, see our Privacy Policy.